Customer support

Dedicated multilingual assistance, anytime

Metalprogetti’s assistance service consists of two teams: one operating in Italy, the other in the United States. In this way, we always have an active location for customer to contact, regardless of their time zone, thus ensuring a 24/7 service.
The Italian team, working within corporate headquarters, has 4 dedicated technicians working full-time plus one employee handling back-office activities. If necessary, we can also count on support technicians specialized in various areas.
We provide support in multiple languages: Italian, English, French, Spanish and German.

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The attention provided by our service:

  • 24/7 service
  • Multilingual operators
  • Dedicated technical team
  • Technicians specialized in various fields
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